Privacy Policy, Terms and Conditions, Shipping, Returns

Moltó Vino Privacy Policy
Effective Date: January 1, 2022

At Moltó Vino, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, mobile app, or visit our locations.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, date of birth, billing address, and payment details when you create an account or make a purchase.
Usage Data: App activity, website usage, wine preferences, membership activity, and device information (such as IP address and browser type).
Location Data: Approximate location based on IP or app permissions (used only to improve service access and security).

2. How We Use Your Information

We use your data to:

Facilitate membership access, purchases, and wine dispensing.
Send transactional emails, membership updates, and event information.
Analyze user behavior to improve our offerings and experiences.
Prevent fraud and ensure facility security.

3. Sharing Your Information

We do not sell your personal information. We may share it only with:

Service providers (e.g., payment processors, app developers) to fulfill services.
Legal or regulatory bodies if required to comply with laws or to protect our rights.
Third-party tools (e.g., Google Analytics) for internal analytics and performance tracking.

4. Data Storage & Security

We take appropriate measures to secure your data, including encryption, limited access, and routine security updates. Your data is stored on secure servers hosted by our trusted service providers.

5. Your Rights

You may:

Request access to or correction of your personal information.
Opt-out of marketing communications at any time.
Request deletion of your data, subject to legal and operational constraints.

6. Cookies and Tracking

Our website and app may use cookies and tracking technologies to enhance user experience. You can disable cookies in your browser settings, though this may affect functionality.

7. Policy Updates

We may revise this Privacy Policy periodically. Any updates will be posted on our website and in the Moltó Vino app, with an updated effective date.

8. Contact Us

For questions or concerns about this policy or your data, contact:
📧 info@molto-vino.com

Terms and Conditions

Effective Date: January 1, 2021

By accessing or using the Moltó Vino app, website, or any Moltó Vino services, you agree to be bound by the following terms and conditions:

Eligibility: You must be at least 21 years of age to purchase or consume alcoholic beverages. By using our services, you confirm that you meet this legal requirement.
Membership Access: Certain features, including 24-hour location access and in-club wine dispensing, are reserved for active members only. Moltó Vino reserves the right to revoke or suspend access in cases of policy violations.
Responsible Consumption: All users agree to consume alcohol responsibly. On-premise consumption is limited to 10 ounces of wine unless using a designated driver or rideshare service.
Pricing: All pricing is subject to applicable local, state, and hospitality taxes. Gratuity may be included where noted.
Guest Responsibility: Members are responsible for the actions of any guests they bring onto the premises.
Privacy: Your personal data is handled in accordance with our Privacy Policy.
Modifications: Moltó Vino may update these terms at any time. Continued use of services constitutes acceptance of revised terms.

Shipping Policy

Moltó Vino does not ship wine or merchandise under any circumstances.

All purchases must be picked up in person at one of our designated Moltó Vino locations. By completing a purchase, you agree to retrieve your items directly from the Club.

We do not currently offer delivery, third-party courier service, or shipping options of any kind.

Return Policy

All sales at Moltó Vino are final.

We do not offer refunds, exchanges, or returns on wine, merchandise, or membership charges. If you encounter an issue with a defective product, please contact management for review on a case-by-case basis.